Position Description

Content & Merchandising Executive – French
Location HQ Dublin (Ireland)
Department Digital
Employment Duration full-time permanent
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Inspire people to experience life. That’s what Smartbox Group is all about. We’re the leading and fastest growing experience gift company in Europe with the ambition to become the biggest in the world.

At Smartbox Group, all our energy and creativity is focused on the idea of providing the most beautiful gift to offer and to receive. With over 1,100 employees throughout Europe, and over 500 in our Dublin head office, every team plays a part in this process.  

With over 40 nationalities working with us, we’re a vibrant, diverse and friendly bunch that utilise everyone’s uniqueness and skills to maintain us as market leaders. With a new CEO joining recently and a clear vision set for the future, there couldn’t be a better time to join the team.


Job Title:    Content & Merchandising Executive – French market

Department: Digital

You are an experienced digital content specialist, who will work in the Content and Merchandising team, to support ecommerce/marketing activity online for our French speaking sites. You will work across the Digital team to co-ordinate and execute promotions and merchandising plan to support Digital and wider business objectives.

Core responsibilities:

  • Manage and record the merchandising content on all French sites.
  • Responsible for the delivery and quality of copy, images assets and execution of Digital merchandising content.
  • Responsible for providing merchandising and linguistic French support to the wider Digital team.
  • Responsible for proofing copy and identifying improvement opportunities on the live sites.
  • Efficiently prioritise, schedule and manage online content and merchandising workload to meet business deadlines.
  • Assist with the execution of campaign and promotional strategies set by the Digital Commercial team and the wider Smartbox business.
  • Assist in continually optimising the purchase and product interaction paths by ensuring the accuracy and timely delivery of all products, image assets and content.

Role Requirements:

  • Excellent writing skills in French (native) and English (proficient). A third language would be a strong advantage –Swedish, Danish, German, Spanish, Italian)
  • Bachelor’s degree in ecommerce/Digital Marketing or Linguistics would be an advantage.
  • Minimum of 3  years’ experience of execution of merchandising/marketing/ecommerce initiatives in an ecommerce environment
  • Strong creative copywriting and translation/linguistic skills.
  • Creative ‘eye for detail’.
  • Team player
  • Good working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint)

Why don’t we leave you with some key facts and figures about Smartbox Group?

* 7 million experience gifts sold in 2018 by Smartbox Group, for a business volume of nearly 500 million euros.

* Presence in 11 countries : France, United Kingdom, Ireland, Italy, Spain, Belgium, Switzerland, Netherlands, Denmark, Sweden and Portugal

* N°1 in 8 countries: France, Italy, Spain, United Kingdom, Belgium, Switzerland, Denmark and Portugal.

* 9 brands: Smartbox, Bongo, Buyagift, Cadeaubox, La Vida Es Bella, Dakotabox, Emozione3, Odisseias and Red Letter Days. 

* A wide choice of experience themes: Overnight Stays, Wellness, Adventure, Gastronomy and Special occasion multi-themes.

* 40,000 partners (hotels, restaurants, wellness centres, outdoor activities…) across Europe.

* 1,100 employees in Europe.

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