Account Support Specialist - Marketplace
Locație Bucuresti - Sediul Central
Departament Marketplace
Cod 1527
Aplicare acum

Account Support Specialist - Marketplace

Grow Faster. Grow Higher. The Marketplace Team oversees the integration of new sellers on the eMAG platform. It basically opens a very complex ecosystem to local businesses. The team is in charge of all relationships with sellers, from contracts and payments to workflow and procedures, in order to ensure a great customer experience. With us, you won’t just be gaining experience. You’ll obtain determination, agility and a new perspective that will propel you towards your professional ideal.

What will you do in our team?

  • Manage the listing and integration of new sellers via eMAG Marketplace API;
  • Provide training to sellers on API functionality;
  • Check the seller scripts and assist their optimization for best performance;
  • Identify bugs in the integration scripts;
  • Solve operational issues related to API integrations;
  • Provide training to sellers via XLS integration;
  • Solve operational issues related with XLS product imports;
  • Escalate important issues to the team leader and communicate the solutions to the sellers in eMAG Marketplace;
  • Verify the seller’s integration before entering production environment.


Let’s meet if you have these skills:

  • Strong Office package knowledge (Excel - advanced formulas, tables & formatting, pivot tables & pivot reporting, integrating Excel with other tools & optimizing Excel);
  • QA skills;
  • Very good communication and writing skills in English;
  • Very good prioritization and time management skills;
  • Technical experience in an e-commerce environment will be considered a strong advantage;
  • Familiarity with web services will be considered a strong advantage;
  • Knowledge of CSV and XML formats will be considered a strong advantage.

Enjoy the benefits of working with us:

  • Competitive salary;
  • A flexible budget for meal tickets, internal tourism, retirement plans, foreign languages courses or various other options; 
  • A medical subscription at Medicover or Medlife;
  • 2 unique discount codes for shopping at eMAG and Fashion Days at convenient prices; 
  • Discounts at various partners: banking, mobile, dental medicine, wellness or coffee houses; 
  • The Bookster library - you choose what you want to read and you’ll receive the books at the office; 

Grow Faster 
We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We grew very fast and we are determined to keep doing so. What brought us here is our desire of continuous evolution and practical results. 
Over 4000 people are working now in eMAG. We strongly believe in people development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to make sure that you’ll have the most talented colleagues, as well as the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.