GET TO KNOW US:
A Christmas Team Member is responsible for supporting the store team in seeking opportunities to maximize sales and profitability over the retail peak trading calendar They are accountable for achieving this by; • Reflecting a credible and professional Brand image to all internal and external consumers at all times • Maximising sales through selling, providing excellent service and retail standards
Sales and Consumer Service • Consistently deliver Brand service and sales expectations at all times • Process till transactions effectively, accurately and efficiently; manage queues, as necessary • Answer the phone in the correct manner and deal with consumer queries accurately • Tailor make experience to meet consumer needs providing alternatives and additional items and online, where appropriate • Engage and communicate effectively with consumers providing accurate advice • Become familiar with daily and weekly store targets; contribute towards meeting these
KNOW THE ROLE:
Jo Malone London in our BT2 Blanchardstown store are currently looking for Christmas team members to join their team on a part-time temporary basis.
KNOW WHAT WE'RE LOOKING FOR:
Product Knowledge & Retail Standards • Identify features and benefits of products providing consumers with relevant information • Adhere to all store/company retail standards • Maintain housekeeping standards • Support the management team with visual merchandising changes and adhere to the visual merchandising guidelines where appropriate • Identify faulty stock where appropriate, and take appropriate action
Store Operations • Follow Brand/store procedures when receiving, checking and unpacking deliveries and actioning stock movements • Store stock as per guidelines and procedures • Effectively follow the replenishment process • Adhere to daily/weekly deployment rota • Keep abreast of company/store information by means of workplace, team briefs, newsletters or any other forums the Brand utilises • Adhere to all communicated company standards, Policies and Procedures
Teamwork • Offer support and assistance to colleagues where appropriate whilst ensuring own responsibilities are fulfilled • Treat colleagues as consumers and provide them with the best service possible • Display a high standard of conduct, performance and behaviour at all times, in line with company guidelines, policy and procedure
Security and Health & Safety • Adhere to store/company security Policy and Procedures • Adhere to store/company Health & Safety Policy and Procedures ensuring compliance to legal responsibilities and obligations • Report observed hazards/maintenance issues to management • Follow fire safety procedures and understand how to use associated equipment safely • Follow and help to organize evacuation/emergency procedures where appropriate
KNOW HOW WE WORK:
Doing the right thing: We act with authenticity, honesty and integrity in everything we do.
Drive creativity: Encouraging working environments where everyone can use their creativity to drive the business forward in an ever changing Retail environment.
Inspiring the Customer: Our teams are passionate about creating an authentic and unique experience for all our customers.
Winning Together: Brown Thomas and Arnotts prides itself on working as one business and two brands. We share our knowledge and support others to be successful in achieving individual and company goals.
Performing with Pride: We deliver results and celebrate success.