Tokyo/home based: Localisation Project Manager

Location: APAC - Japan
Job Code: 936
# of openings: 1

Description

Our client takes pride in having one of the highest retention rates in the localisation industry while being a dynamic and progressive company where people can make a difference, grow and succeed. They practice flexible working to make sure their employees enjoy a healthy work-life balance while servicing their clients to a very high standard.

For one of their very prestigious clients in Tokyo we are looking for an experienced and talented Localisation Project Manager with native or near native Japanese and excellent business English.You will be working in their client's office in Minato, Tokyo, some of the time. This position is open as a full time, permanent role, or as a full time freelance role. For the permanent role you will be required to work full time in their client's office for 9 months, then 1-2 days from home. For the freelance role, you will be required to work in the client's office 1 day per week and the rest from home.

Role Description

The duties and responsibilities of Localisation Project Manager involve all standard aspects of interfacing with client companies, scheduling and costing projects, and also managing the overall project flow in each of the organisation’s translation centres.  In order to provide the customer with a comprehensive service, our client assigns one or more dedicated Project Manager to key customers.  The Project Manager is responsible for the successful completion of a project from beginning to end.

Responsibilities 

  • Ensuring that the client receives superior standards of project management and customer service at all times
  • Delivering all projects on time and within budget in accordance with client requirements
  • Preparing proposals and quotations
  • Tracking and controlling all costs throughout the entire lifecycle of a project
  • Status reporting customized to clients’ needs
  • Provision of business intelligence, quality & productivity metrics customized to clients’ needs
  • Running project kick-offs and post-project analysis initiatives
  • Troubleshooting and helping to set standards and processes and continually making recommendations to improve the process and maximize efficiencies where possible
  • Central handling of queries and support requests
  • Capacity planning for internal & external resources
  • Interacting with language partners and in-house teams
  • All other related tasks

 Requirements

  • A third level qualification in an IT or business discipline
  • 3 years of project management experience
  • Working experience of the software localisation industry
  • Excellent communication and interpersonal skills
  • Problem solver with excellent planning and organizational skills
  • Excellent attention to detail and customer service skills
  • Ability to work under pressure in a deadline-driven environment
  • Excellent financial awareness, enthusiastic and hardworking
  • Knowledge of standard CAT packages (Trados, SDLX, Catalyst etc)
  • Knowledge of GMS systems




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